Welcome to Collar Works. By accessing or using our website (collarworks.com) and purchasing our products, you agree to the following Terms & Conditions. Please read them carefully.

1. Orders & Payments

• All prices listed on our website are in [USD] unless otherwise stated.

• Payment must be received in full before an order is processed and shipped.

• We reserve the right to cancel or refuse any order at our discretion (e.g., suspected fraud or errors in product/pricing).

2. Shipping & Delivery

• Shipping costs and delivery estimates are displayed at checkout.

• Once an order has been shipped and tracking information has been provided, Collar Works is not responsible for lost, stolen, or delayed packages.

• Customers are responsible for providing an accurate shipping address at checkout.

3. Returns & Exchanges

• Due to the custom nature of our products, returns are generally not accepted unless the item arrives defective or incorrect.

• If you believe your order is defective, please contact us at info@collarworks.com within 7 days of delivery with photos and order details.

• Approved returns/exchanges must be unused and in original condition. Customers are responsible for return shipping unless otherwise stated.

4. Product Use & Care

• All products are designed for everyday pet use. However, no product is indestructible.

• Customers are responsible for inspecting pet gear regularly and replacing items that show signs of wear.

• Products should be used only as intended and under proper supervision.

5. Limitation of Liability

Collar Works is not responsible for any damages, injuries, or losses that may result from the use or misuse of our products. While we design and create our collars, leashes, and harnesses with quality and safety in mind, it is the responsibility of the pet owner to determine the suitability of each product for their pet.

By purchasing from Collar Works, you agree to:

• Regularly inspect your pet’s gear for signs of wear or damage.

• Use products only as intended and under proper supervision.

• Accept all risks associated with the use of pet gear, including but not limited to potential injury, escape, or equipment failure.

To the fullest extent permitted by law, Collar Works disclaims all warranties, express or implied, and will not be liable for any indirect, incidental, or consequential damages arising from the use of our products.

6. Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of Collar Works and may not be copied, reproduced, or used without permission.

7. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of the state of [Insert State], without regard to conflict of law principles.

8. Contact Information

For any questions about these Terms & Conditions, please contact us at:
Collar Works
Email: info@collarworks.com